Getting your car out of a Phoenix impound lot
Cars towed by Phoenix Police go to the city's contract tow company for that precinct. Call the tow company to find the lot and your bill. If there is a 20-day impound hold, call the Phoenix Police impound unit first.
Last checked November 9, 2026 · Official sources (14)

Where is my towed car in Phoenix?
- Phone: 602-495-2096.
- Hours: Impound unit: Monday to Friday, 8 a.m. to 4 p.m. Tow lots: Monday to Friday 8 a.m. to 6:30 p.m., Saturday 8 a.m. to noon.
- Phoenix police non-emergency line: 602-262-6151.
How much is Phoenix impound?
20-day impound storage is capped at $25 a day. After-hours pickup adds $75. State law sets a $150 police administrative charge for 20-day impounds.
What to bring to Phoenix impound
Bring your title or registration. Someone else picking up needs a signed letter from the owner and ID. For a 20-day impound you also need a valid license, current registration and proof of insurance, and a release form from Phoenix Police.
What deadlines apply in Phoenix?
- If you think the tow was not lawful, ask for a post-storage hearing within 10 days of the impound notice.
Hurt in a crash in Phoenix? Find out if you are owed money.
A free case review. $0 upfront. No fee unless you win.
See if I’m owed moneySources (14)
- phoenix.gov, checked 2026-11-08. “Contact the tow company to determine which lot they have stored your vehicle.”
- City of Phoenix, Police Towing Contracts, checked 2026-11-09. “Western Towing - Zone C 300 - Estrella Mountain 623-882-2999 www.westerntowingaz.com 3401 South 43rd Avenue All City Towing - Zone D 400 - South Mountain 480-833-7278 www.allcitytowing.com 4543 East University Drive”
- City of Phoenix, Vehicle Towing Information, checked 2026-11-09. “Storage lot hours (required by contract) are 8:00 a.m. to 6:30 p.m., Monday through Friday and 8:00 a.m. to noon on Saturday and none on Sunday”
- phoenix.gov, checked 2026-11-08. “Contact the City of Phoenix Public Records and Services Unit to request release information at 602 495-2096.”
- City of Phoenix, Vehicle Impoundment Information, checked 2026-11-09. “is open from 8:00 a.m. to 4:00 p.m., Monday through Friday*. We are closed on most holidays (please call first if it is a holiday).”
- City of Phoenix, Contact the Phoenix Police Department, checked 2026-11-08. “Non-Emergency - 602-262-6151”
- Phoenix Police Department, Online Crime Reporting Incident Type List, checked 2026-11-09. “You must call the Phoenix Police Crime Stop at 602-262-6151 to have an officer respond for any type of vehicle accident.”
- City of Phoenix, Vehicle Towing Information, checked 2026-11-09. “Vehicles impounded pursuant to A.R.S. § 28-3511 shall not exceed $25 per storage, and vehicles impounded pursuant to”
- City of Phoenix, Vehicle Towing Information, checked 2026-11-09. “An after hour rate $75.00 will apply; for specific information see the Contract Towing Information.”
- Arizona State Legislature, Arizona Revised Statutes 28-3513, checked 2026-11-09. “The administrative charges established pursuant to this section shall be one hundred fifty dollars and shall not be charged to a towing company”
- City of Phoenix, Vehicle Towing Information, checked 2026-11-09. “Your title or registration to prove ownership. i. If this is inside the stored vehicle, you will be allowed to retrieve it.”
- City of Phoenix, Vehicle Towing Information, checked 2026-11-09. “A written and signed statement from the registered owner granting permission for the named individual to retrieve the vehicle.”
- Arizona State Legislature, Arizona Revised Statutes 28-3512, checked 2026-11-09. “A valid driver license issued by this state or by the owner's or owner's agent's state of domicile. 2. A current vehicle registration or a valid salvage or dismantle certificate of title. 3. Evidence that the vehicle is in compliance”
- City of Phoenix, Vehicle Towing Information, checked 2026-11-09. “you may request a Post Storage Hearing within ten (10) days from the date of the enclosed vehicle impoundment notice”