Find a nursing home abuse lawyer in Tempe: who to call first and what a family can do

If you are worried about someone in a Tempe nursing home, call the Region 1 long-term care ombudsman at (602) 264-4357. For abuse or neglect, Adult Protective Services takes reports at 1-877-SOS-ADULT. Arizona's vulnerable adult law generally gives 2 years after you actually discover the harm.

Last checked November 9, 2026 · Official sources (25)

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Road map of Tempe showing Southern Avenue and Rural Road, major streets in a city with several long-term care communities
Tempe's nursing home ombudsman line is (602) 264-4357. Map data © OpenStreetMap contributors.

Who do I call if I am worried about a Tempe nursing home?

You do not need proof to ask for help. It is enough to say that something seems wrong. If your loved one is in danger right now, call 911.

WhoContactWhat they do
Long-term care ombudsman, Region 1(602) 264-4357Takes concerns from residents and families, and works to resolve them.
Senior Help Line, 24 hours602-264-4357 or (888) 783-7500A place to start at any hour.
Adult Protective Services1-877-SOS-ADULTAbuse, neglect and exploitation reports.
Arizona Department of Health Services(602) 364-2690, or the online complaint formLicenses and inspects long-term care facilities.
Federal survey agency contact in Arizona602-364-2536Certification surveys.
Tempe CARE 7480-350-8004Free, confidential support after a crime, and a 24-hour crisis team.

Ombudsmen also make routine visits to talk with residents about their rights and concerns. If you are not sure whether to file a formal report, an ombudsman can talk it through with you.

What signs should a Tempe family watch for?

  • Bedsores. Federal rules say a resident should not develop them unless their condition made it unavoidable.
  • Repeated falls. Each resident must get adequate supervision and devices to prevent accidents.
  • Sudden weight loss, dehydration, poor hygiene or a change in mood.
  • Bruises nobody can explain, or staff who will not leave you alone with your loved one.
  • Missing money or new names on accounts.

Under Arizona law, abuse includes injury caused by negligent acts or omissions. So harm does not have to be on purpose to count. Staffing failures, missed turns and skipped medicines may all be part of a claim.

How can I look up a nursing home in Tempe?

We could not pull a reliable list of Tempe nursing homes from an official source for this page, so please look up the specific place. Arizona's facility files include the license, quality rating, statement of deficiencies, staffing information and fire and food inspection reports. Medicare gives each nursing home an overall star rating, plus separate ratings for inspections, staffing and quality.

Stars do not tell you what happened in your loved one's room. Read the actual inspection reports and ask about the dates.

What can I do this week for someone in a Tempe nursing home?

  1. Write down what you see, with dates, times and staff names.
  2. Take photos of injuries if your loved one agrees.
  3. Ask for records. A resident or their representative can see them within 24 hours, not counting weekends and holidays.
  4. Call the ombudsman at (602) 264-4357.
  5. Ask for a care conference, and bring someone with you.
  6. If you are moving your loved one, keep the discharge papers and the medication list.

If you signed an arbitration paper at admission, look at the date. You have 30 calendar days to cancel it, and the facility cannot require it as a condition of care.

What should we ask a nursing home abuse lawyer in Tempe?

  • Have you brought claims under Arizona's vulnerable adult law?
  • Who owns and operates this facility?
  • Can you get staffing records for the weeks in question?
  • What happens with the arbitration paper we signed?

Questions

How long do we have to act on nursing home neglect in Arizona?

Generally two years after actual discovery under the vulnerable adult law. Please do not wait, since records and memories fade.

Who is the ombudsman for Tempe?

Area Agency on Aging, Region One, at (602) 264-4357.

Do I have to sign an arbitration agreement to get my mother in?

No. A nursing home cannot make it a condition of admission or continued care.

How fast must a facility report abuse?

Within 2 hours when abuse or serious bodily injury is involved.

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Sources (25)

  1. Arizona Department of Economic Security, Long-Term Care Ombudsman, checked 2026-11-09. “Area Agency on Aging, Region One (602) 264-4357”
  2. Arizona DES, checked 2026-11-09. “1-877-SOS-ADULT (1-877-767-2385)”
  3. A.R.S. 46-455, checked 2026-11-09. “shall be commenced within two years after actual discovery of the cause of action”
  4. 42 CFR 483.12, checked 2026-11-09. “not later than 2 hours after the allegation is made”
  5. 42 CFR 483.70, checked 2026-11-09. “must not require any resident or his or her representative to sign an agreement for binding arbitration as a condition of admission to”
  6. 42 CFR 483.70, checked 2026-11-09. “the right to rescind the agreement within 30 calendar days of signing it”
  7. Area Agency on Aging, Region One, checked 2026-11-09. “Ombudsmen also make routine visits to facilities to talk with residents about their rights and concerns”
  8. Area Agency on Aging, Region One, checked 2026-11-09. “24-Hour Senior HELP LINE”
  9. Arizona Department of Health Services, Long Term Care Provider Report, checked 2026-11-09. “contact LONG TERM CARE at Phone (602) 364-2690”
  10. Arizona Department of Health Services, Complaint Tracker, checked 2026-11-09. “Licensing Services Online Complaint Forms”
  11. CMS, checked 2026-11-09. “Phone Number 602-364-2536”
  12. City of Tempe, CARE 7 Victim Services, checked 2026-11-08. “Call the CARE & HOPE line 480-350-8004”
  13. City of Tempe, 24-Hour Crisis Response, checked 2026-11-08. “24-Hour Crisis Response Team”
  14. 42 CFR 483.25, checked 2026-11-09. “does not develop pressure ulcers unless the individual's clinical condition demonstrates that they were unavoidable”
  15. 42 CFR 483.25, checked 2026-11-09. “Each resident receives adequate supervision and assistance devices to prevent accidents.”
  16. A.R.S. 46-451, checked 2026-11-09. “Injury caused by negligent acts or omissions.”
  17. Arizona Department of Health Services, A Consumer's Guide to Nursing Homes, checked 2026-11-09. “The files contain: facility license, quality rating, statement of deficiencies”
  18. CMS, checked 2026-11-09. “There is one Overall 5-star rating for each nursing home, and separate ratings for health inspections, staffing and quality measures.”
  19. 42 CFR 483.10, checked 2026-11-09. “within 24 hours (excluding weekends and holidays)”
  20. A.R.S. 46-455, checked 2026-11-09. “may file an action in superior court against any person or enterprise that has been employed to provide care”
  21. A.R.S. 46-455, checked 2026-11-09. “shall not be limited or affected by the death of the vulnerable adult”
  22. Arizona Court of Appeals, Duenas v. Life Care (2014), checked 2026-11-09. “wrongful-death claims are not subject to the resident”
  23. A.R.S. § 12-542(2), checked 2026-11-08. “2. For injuries done to the person of another when death ensues from such injuries, which action shall be considered as accruing at the death of the party injured.”
  24. Arizona Revised Statutes 12-821.01, checked 2026-11-08. “within one hundred eighty days after the cause of action accrues”
  25. City of Tempe, Risk Management, checked 2026-11-08. “claims must be filed with the City Clerk's Office within 180 days after the cause of action accrues”

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