Burn injury in Dallas: where to get care and how to find out why it happened

Parkland's Burn Center is the first adult and pediatric burn center in North Texas verified by the American Burn Association. For a fire in the city, Dallas Fire-Rescue's Fire Investigation division works out the origin and cause. A burn claim has the general 2-year Texas deadline to sue. A city claim needs notice in six months.

Last checked November 9, 2026 · Official sources (35)

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Road map of Dallas showing Harry Hines Boulevard, where Parkland Hospital keeps its records office
Parkland's Burn Center treats adults and children. Map data © OpenStreetMap contributors.

Where do I get burn care in Dallas?

Chemical and electrical burns are 911 calls. Parkland's Burn Center is the first adult and pediatric burn center in North Texas verified by the American Burn Association. Dallas also has three Level I trauma centers: Parkland, Baylor University Medical Center and Methodist Dallas.

Pain is a poor guide to how deep a burn is. Some of the most serious ones do not hurt at all. Full-thickness burns reach deep skin layers and may be white or blackened and numb. Burns on the hands, feet, face, groin, buttocks or a major joint count as major. Smoke, steam or fumes can burn the airway.

Later, watch for pus, fever, more pain or red streaks, which can mean infection. Burn scars that tighten and limit movement are called contractures.

Who finds out why a fire or burn happened in Dallas?

Dallas Fire-Rescue's Fire Investigation division determines the origin, cause and circumstances of fires in the city. You can ask for the fire report online, by email at [email protected] or by phone at 214-670-4312. Ask for it early. A cause finding is often the first proof of a defect or a code violation.

The type of burn tells you where to look first.

How it happenedWho to look atLocal fact
E-bike or e-scooter battery fireThe maker, seller or charger makerDallas Fire-Rescue says damaged or defective batteries can overheat, catch fire or explode
Apartment fireThe owner or managerThe city's interior list includes smoke alarms and exposed wiring
Faulty heater or industrial equipmentThe maker or the employerMedical sources list faulty heaters, furnaces and industrial equipment as causes
Scald from hot tap waterLandlord or installerA tap at 140 degrees can burn in 6 seconds
Job site burnEmployer, and others on siteEmployers must report a hospital stay within 24 hours

What if a burn happened in a Dallas apartment?

Dallas inspects multi-tenant properties at least once every three years, and tenants can report violations at (214) 670-5111 or 311. The city tells tenants to complain in writing, to the manager or by certified mail, before asking for an inspection. A paper trail showing the owner knew about a broken alarm or bad wiring can matter later.

What if I was burned at work in Dallas?

Workers' compensation is not universal in Texas. Texas pays lifetime income benefits for a third degree burn that covers at least 40 percent of the body and needs grafting. Report a work hospitalization to OSHA's Dallas Area Office in Richardson at (972) 952-1330 or the 24-hour hotline, 1-800-321-6742. The state's free Office of Injured Employee Counsel helps workers without a lawyer.

Who pays for a burn injury and how long do I have in Dallas?

A claim can include medical care, lost earnings and pain and disfigurement. Hospitals can hold a lien if admitted within 72 hours. The deadline to sue is generally 2 years, and time as a minor is not counted.

Gross negligence needs clear and convincing proof for exemplary damages, and the formula caps them. Punitive damages are not excluded from income. If the City of Dallas is at fault, written notice within six months goes to the Office of Risk Management.

Questions

How do I get a Dallas fire report?

Request it online, at [email protected], or at 214-670-4312.

Does a burn lawsuit have a different deadline?

Generally 2 years in Texas.

Can a burn scar be part of the claim?

Yes. Disfigurement is a separate item in Texas.

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Sources (35)

  1. Parkland Health, Burn Center, checked 2026-11-09. “Burn Center is the first adult and pediatric burn center in North Texas verified by the American Burn Association”
  2. Dallas Fire-Rescue, Prevention and Investigation Bureau, checked 2026-11-09. “is responsible for determining the origin, cause, and circumstances of fires that occur in the City of Dallas”
  3. Tex. Civ. Prac. & Rem. Code § 16.003, checked 2026-11-08. “not later than two years after the day the cause of action accrues”
  4. Dallas City Charter, Chapter XXIII, Section 1, checked 2026-11-08. “within six months after the injury was received”
  5. Dallas Fire-Rescue, Fire Investigation Reports, checked 2026-11-09. “Email: [email protected]”
  6. MedlinePlus (NIH), checked 2026-11-09. “The most serious burns can be painless.”
  7. MedlinePlus (NIH), checked 2026-11-09. “The burn is caused by chemicals or electricity.”
  8. Texas DSHS, Texas Trauma Facilities, checked 2026-11-08. “PARKLAND MEMORIAL HOSPITAL 7/1/2028 E DALLAS 75235”
  9. Texas DSHS, Texas Trauma Facilities, checked 2026-11-08. “BAYLOR UNIVERSITY MEDICAL CENTER 4/1/2028 E DALLAS 75246”
  10. Texas DSHS, Texas Trauma Facilities, checked 2026-11-08. “METHODIST DALLAS MEDICAL CENTER 12/1/2027 E DALLAS 75203”
  11. MedlinePlus (NIH), checked 2026-11-09. “Full-thickness burns (formerly known as third-degree burns) affect the deep layers of skin.”
  12. MedlinePlus (NIH), checked 2026-11-09. “Second-degree burns on the hands, feet, face, groin, buttocks, or over a major joint”
  13. MedlinePlus (NIH), checked 2026-11-09. “You can also burn your airways if you breathe in smoke, steam, superheated air, or chemical fumes”
  14. MedlinePlus (NIH), checked 2026-11-09. “Red streaks spreading from the burn”
  15. MedlinePlus (NIH), checked 2026-11-09. “Scarring after traumatic injury or burns”
  16. Dallas Fire-Rescue, E-Bike and E-Scooter Safety, checked 2026-11-09. “Damaged or defective batteries can over heat, catch fire, or explode.”
  17. City of Dallas Code Compliance, Multi-Tenant Inspection Program, checked 2026-11-09. “Peep hole/keyless deadbolt lock > - Missing electrical switches or cover plates > - Exposed wiring”
  18. MedlinePlus (NIH), checked 2026-11-09. “Faulty space heaters, furnaces, or industrial equipment”
  19. U.S. Consumer Product Safety Commission, checked 2026-11-09. “Burns will also occur with a six-second exposure to 140 degree water or with a thirty second exposure to 130 degree water.”
  20. OSHA, Report a Fatality or Severe Injury, checked 2026-11-08. “An in-patient hospitalization, amputation, or eye loss must be reported within 24 hours.”
  21. City of Dallas Code Compliance, Multi-Tenant Owners and Managers, checked 2026-11-09. “multi-tenant properties must be inspected at least once every three years”
  22. City of Dallas Code Compliance, Multi-Tenant Inspection Program, checked 2026-11-09. “You may report any of the above violations by dialing (214) 670-5111 (3-1-1 City Services)”
  23. City of Dallas, Multi-Tenant Inspection Program, Complaint Resolution, checked 2026-11-09. “This notice should be turned in to the manager or sent by certified mail.”
  24. Texas Department of Insurance, Division of Workers' Compensation, checked 2026-11-09. “Not all Texas employers provide workers' compensation insurance, but most do.”
  25. Texas Labor Code § 408.161, checked 2026-11-09. “third degree burns that cover at least 40 percent of the body and require grafting”
  26. OSHA, Texas area offices, checked 2026-11-08. “1100 East Campbell Road, Suite 250 Richardson, TX 75081 (972) 952-1330”
  27. OSHA, Report a Fatality or Severe Injury, checked 2026-11-08. “Call the OSHA 24-hour hotline at 1-800-321-6742”
  28. Office of Injured Employee Counsel, FAQs, checked 2026-11-08. “If you do not have an attorney, OIEC can provide free help for your Texas workers' compensation claim.”
  29. Texas Property Code § 55.002, checked 2026-11-09. “must be admitted to a hospital not later than 72 hours after the accident”
  30. Texas Civ. Prac. & Rem. Code § 16.001, checked 2026-11-09. “the time of the disability is not included in a limitations period”
  31. Texas Civ. Prac. & Rem. Code § 41.003, checked 2026-11-09. “exemplary damages may be awarded only if the claimant proves by clear and convincing evidence”
  32. Texas Civ. Prac. & Rem. Code § 41.008, checked 2026-11-09. “two times the amount of economic damages; plus (B) an amount equal to any noneconomic damages found by the jury, not to exceed $750,000; or (2) $200,000”
  33. Internal Revenue Service, checked 2026-11-09. “are excludable from gross income with the exception of punitive damages”
  34. Dallas City Code, Sec. 2-81, checked 2026-11-08. “shall file the claim with the office of risk management”
  35. Texas Civ. Prac. & Rem. Code § 41.001(12), checked 2026-11-09. “physical pain and suffering, mental or emotional pain or anguish, loss of consortium, disfigurement, physical impairment”

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