Hit by an Amazon or UPS delivery van in Houston: who pays and when to call a lawyer
Who pays for a delivery van crash in Houston depends on whose name is on the van. Amazon's delivery partners and FedEx contractors are separate businesses, while UPS calls its drivers employees. A USPS truck needs a federal claim within 2 years. Most other Texas injury suits are also due in 2 years.
Last checked November 9, 2026 · Official sources (30)

How often do delivery vans crash in Houston?
We could not find an official count of crashes with Amazon, UPS or FedEx vans in Houston. Texas crash tables group them with other commercial vehicles. Harris County had 5,913 commercial motor vehicle crashes in 2025, with 43 people killed, but that number includes heavy trucks.
Houston's own rules show where the risk sits. The city warns that oversized vehicles create dangerous blind spots on narrow streets. Large vehicles may park on a street in a residential district only for active loading and unloading. The city's draft truck plan describes no-through-truck streets as being for local origins or destinations only, and a delivery is exactly that.
Who pays if an Amazon, FedEx, UPS or postal van hits me in Houston?
| Vehicle | Who the driver works for | Who to claim against |
|---|---|---|
| Amazon blue van | A delivery service partner, an independent business that hires its own staff | That company and its insurer. A lawyer may also look at Amazon's control. |
| Amazon Flex, personal car | A gig driver | Amazon's commercial policy has $1,000,000 in auto liability while the driver is actively driving and delivering. |
| FedEx | Both employee couriers and contractors | FedEx or the contractor, depending on the route |
| UPS | UPS describes drivers as employees | UPS and its claims process |
| USPS | A federal employee | The Postal Service, under the federal claim rules |
A company may say the driver is not its employee. In Texas, the question turns on who had the right to control the progress, details and methods of the work. The word contractor on a form does not end the matter. An employer may be liable when someone is driving for business.
Limits vary widely. Texas minimums are $30,000 per person. A for-hire carrier using a vehicle of 10,001 pounds or more for regular freight falls under a federal $750,000 floor. Many cargo vans weigh less than that, so ask for the weight rating on the door sticker. Above 50 percent fault, you recover nothing.
What if a USPS mail truck hit me in Houston?
This is the case where people lose rights most easily. You must present a written claim within two years. If it is finally denied, you have six months from the mailing of that denial to sue. A 2018 federal audit picked USPS's Houston district because of its high number and cost of paid injury claims among high-risk districts.
A City of Houston van is different again. It needs verified written notice within 90 days, sworn before a notary.
A van was double parked in Houston. Who is at fault?
Curb rules can help your claim. Houston sets aside Commercial Vehicle Loading Zones for commercial vehicles to load and unload. A van that skipped an open zone and stopped in a traffic lane is harder to defend. ParkHouston says a driver cannot leave a car in a dedicated bike lane even for a few minutes to drop off a package.
The city is also testing Smart Loading Zones that use license plate reading technology to track curb use. Safety for people walking and biking is one of the listed goals. If your crash was at one of these zones, there may be a record of when the van arrived. We could not confirm how long that data is kept, so ask early.
What do I do right after a delivery van crash in Houston?
- Call 911. Houston Police worked 53,902 crashes in 2025. If the van left, HPD's Vehicular Crimes Division handles hit-and-runs.
- Photograph the side of the van, the plate and any route number. Commercial permit rules call for the company name, logo or designation on each side.
- Do not accept a phone offer from a contractor's insurer until you know your medical bills.
- Buy the crash report through BuyCrash, or send $6 by mail. Ask a lawyer to request dash camera video and the delivery app's route data.
What should I ask a delivery accident lawyer in Houston?
- Who is the real employer here, and how will you prove it?
- Will you send a letter this week to save the app data and the van's camera video?
- Does my claim fall under the federal rules?
Questions
How long do I have to sue Amazon after a van accident in Houston?
Generally 2 years, whether the claim is against Amazon or its delivery contractor.
Is a Houston Amazon driver an Amazon employee?
Amazon says its delivery service partners hire and manage their own employees. Who controlled the work may still matter.
Can I sue the Post Office in Houston?
Only after you present a written claim within 2 years. A suit must follow within six months of a final denial.
Do delivery vans have to carry $750,000 in insurance?
Only the for-hire carriers and vehicle sizes the federal rule names. Others may have the $30,000 Texas minimum.
Amazon, UPS or delivery van accident in Houston? See if you are owed money.
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See if I’m owed moneySources (30)
- Amazon, checked 2026-11-09. “While DSPs as independent businesses hire and manage their own employees”
- FedEx, checked 2026-11-09. “FedEx contracts with independent businesses that utilize their own employees”
- UPS, checked 2026-11-09. “UPS provides employees with industry-leading pay and benefits. On average, delivery drivers earn”
- 39 CFR 912.3, checked 2026-11-09. “A claim under the Federal Tort Claims Act must be presented within two years from the date the claim accrues.”
- Tex. Civ. Prac. & Rem. Code § 16.003, checked 2026-11-08. “not later than two years after the day the cause of action accrues”
- ParkHouston, Commercial Vehicle Loading Zone Permits, checked 2026-11-09. “stating the name, logo, or other designation of the commercial entity operating the vehicle”
- Amazon Flex, checked 2026-11-09. “The Amazon Commercial Auto Insurance Policy includes auto liability coverage of $1,000,000”
- Amazon Flex, checked 2026-11-09. “you are protected under the Amazon Commercial Auto Insurance Policy while you're actively driving and delivering”
- ParkHouston, Smart Loading Zones, checked 2026-11-09. “Smart Loading Zones use license plate reading technology that analyzes real-time curbside activity”
- TxDOT, 2025 Commercial Motor Vehicle Involved Crashes by County, checked 2026-11-08. “Harris 41 43 108 125 541 820 880 1,326 4,272 15,347 71 875 5,913”
- ParkHouston, Large and Commercial Vehicles, checked 2026-11-09. “Oversized vehicles create dangerous blind spots on narrow streets for pedestrians, bike riders, and motorists.”
- ParkHouston, Large and Commercial Vehicles, checked 2026-11-09. “Large vehicles may not park on any street in a residential district except for active loading and unloading.”
- City of Houston, Citywide Truck Route Plan presentation, checked 2026-11-08. “For local origins or destinations only”
- FedEx 2026 annual report, checked 2026-11-09. “we utilize both employee couriers and service providers”
- Limestone Products Distribution v. McNamara (Tex. 2002), checked 2026-11-09. “the right to control the progress, details, and methods of operations of the work”
- Texas Department of Insurance, checked 2026-11-09. “Your employer may be liable for damages if you have an accident while driving for business purposes.”
- Tex. Transp. Code § 601.072(a-1), checked 2026-11-08. “(1) $30,000 for bodily injury to or death of one person in one collision; (2) $60,000 for bodily injury to or death of two or more persons in one collision, subject to the amount provided by Subdivision (1) for bodily injury to or death of one of the persons; and (3) $25,000 for damage to or destruction of property of others in one collision.”
- 49 CFR 387.9, checked 2026-11-09. “with a gross vehicle weight rating of 10,001 or more pounds) Property (nonhazardous) $750,000”
- Tex. Civ. Prac. & Rem. Code § 33.001, checked 2026-11-08. “a claimant may not recover damages if his percentage of responsibility is greater than 50 percent”
- 39 CFR 912.3, checked 2026-11-09. “Suit must be filed within six months after the date of mailing by certified or registered mail of notice of final denial”
- USPS Office of Inspector General, DR-AR-19-001, checked 2026-11-09. “We selected the Capital and Houston districts for audit based on the highest number and cost of tort claim payments of the high-risk districts in FYs 2016 and 2017.”
- City of Houston Legal Department, Filing a Claim, checked 2026-11-08. “duly verified, within 90 days after the same has been sustained”
- City of Houston Legal Department, Filing a Claim, checked 2026-11-08. “in writing and sign the letter before a Notary Public”
- ParkHouston, Commercial Vehicle Loading Zone Permits, checked 2026-11-09. “A portion of the curb dedicated for the sole use of the loading and unloading of commercial vehicles.”
- ParkHouston, Dedicated Bicycle Lane Ordinance, checked 2026-11-09. “Can I park my car on the bicycle lane for just a few minutes to drop off a package?”
- ParkHouston, Smart Loading Zones, checked 2026-11-09. “Improve safety for pedestrians, cyclists, and other curb users.”
- TxDOT, 2025 Crashes and Injuries by Investigating Agency, checked 2026-11-08. “HOUSTON PD 264 284 1,086 1,279 4,276 5,953 12,300 18,429 33,421 97,773 2,555 18,384 53,902”
- Houston Police, Vehicular Crimes, checked 2026-11-08. “VCD is specifically tasked with investigating crashes with a criminal nexus, such as fatal crashes, Failure to Stop and Render Aid (FSRA), Failure to Stop and Give Information (FSGI) accidents, as well as crashes involving HPD and HFD fleet vehicles.”
- Houston Police, Public Information Requests, checked 2026-11-08. “Crash Reports can be purchased online from the Texas Department of Transportation at https://buycrash.lexisnexisrisk.com”
- Houston Police, Public Information Requests, checked 2026-11-08. “Send a check / money order for $6.00 (made payable to the City of Houston)”