Defective product injury in Glendale, Arizona: what to keep, where to report and who pays

Hold on to the product as it is, and do not repair it. Report it to SaferProducts.gov, where posting happens on the 10th business day after the maker gets it. If a fire was involved, Glendale Fire takes calls on investigations at (623) 930-4420. Arizona product claims follow a 2-year deadline.

Last checked November 9, 2026 · Official sources (30)

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Road map of Glendale marking Loop 303, the corridor where warehouses and distribution buildings for Amazon, UPS and other companies are being built
SaferProducts.gov posts a safety report on the 10th business day. Map data © OpenStreetMap contributors.

Why do so many products pass through Glendale?

Glendale is growing as a warehouse city. The Maricopa Association of Governments says Amazon, REI, UPS, Chewy and Puma have built or are investing along Loop 303 through Goodyear, Litchfield Park and Glendale. One local buyer, Dollar Tree, bought a 1.25 million square-foot building in a park near Loop 303 and Glendale Avenue.

Construction began in 2026 on a 497,234-square-foot warehouse at 15600 W. Camelback Rd. That does not mean a product that hurt you came from one of those buildings. It does mean more than one company may touch an item between the maker and your house, which is why Arizona law lets you look at several parties.

Who can you hold responsible for a defective product in Arizona?

Arizona's product liability law covers any action against a maker or seller for injury from a product. A seller that did not make the product has a safety net: in many cases the maker must cover the seller.

IssueArizona rule
Who can be suedA maker or seller
Several partiesEach defendant pays only its own share
Change after saleUnforeseeable alteration is a defense
DesignMeeting the state of the art when first sold is a defense
Punitive damagesLimited when the product met government standards
Old productsThe 12-year cutoff in the statute was held unconstitutional
DamagesThe state constitution bars caps

How do you report a dangerous product from Glendale?

  1. Stop using the product and keep it, the box, the receipt and the manual.
  2. File at SaferProducts.gov. CPSC reports can involve appliances, toys, clothing, ATVs and other products.
  3. Expect the report to go to the company within five business days when practicable.
  4. Check for the posting on the 10th business day. The site posts safety complaints only, not complaints about cost or quality.
  5. For a fire, call Glendale Fire about the investigation, (623) 930-4420.

A company must report to the CPSC within 24 hours of reportable information. A recall is the public notice that a product is hazardous or defective. In the recent recall list, fire comes first among the hazards.

How long do you have to sue over a defective product in Glendale?

Two years, as in the general injury statute. A child has more time because the clock does not run under age 18. A product bought by a public agency is a different matter, and then a 180-day claim may apply.

Medicare gets repaid from a settlement when it paid for your care. Ask your lawyer to account for that before you agree to a number.

What should you do in Glendale in the first days?

Get medical help first. Banner Thunderbird, 5555 W. Thunderbird Rd., is Glendale's hospital on the state's Level I list. Records requests to Banner go through MRO Patient Central. Then photograph the product, the injury and where it happened. Write down where you bought it and the date.

Questions

Can I report a product I did not buy?

Yes. Family members and parents can use SaferProducts.gov.

Is a recall the same as a claim?

No. A report does not mean the product will be recalled.

Does the store have to pay?

A store that did not make the product usually can push the loss back to the maker.

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Sources (30)

  1. SaferProducts.gov, checked 2026-11-09. “SaferProducts.gov is the CPSC-owned website where the public can file and read safety-related complaints about consumer products”
  2. 16 CFR part 1102, checked 2026-11-09. “prior to posting on the 10th business day after transmittal”
  3. City of Glendale, Fire Prevention, checked 2026-11-09. “If you have questions or concerns regarding a fire investigation or if you have information on a fire/arson, please call (623) 930-4420.”
  4. A.R.S. 12-551, checked 2026-11-09. “shall be commenced and prosecuted within the period prescribed in section 12-542”
  5. SaferProducts.gov FAQ, checked 2026-11-09. “family members, relatives, parents, guardians, friends”
  6. 16 CFR part 1102, checked 2026-11-09. “within five business days of submission of the completed report of harm”
  7. CPSC, checked 2026-11-09. “does not mean that the Commission will conclude automatically that a corrective action is necessary”
  8. SaferProducts.gov FAQ, checked 2026-11-09. “relates solely to the cost or quality of a consumer product, will not be posted”
  9. Arizona Constitution, art. 18, sec. 6, checked 2026-11-09. “the amount recovered shall not be subject to any statutory limitation”
  10. A.R.S. 12-684, checked 2026-11-09. “the manufacturer shall indemnify the seller for any judgment rendered against the seller”
  11. Maricopa Association of Governments, Loop 303 Corridor, checked 2026-11-08. “Large companies like Amazon, REI, UPS, Chewy, and Puma have all built or are investing heavily in the stretch of Loop 303 running through Goodyear, Litchfield Park, and Glendale.”
  12. City of Glendale economic development news, checked 2026-11-09. “the acquisition of a 1.25 million square-foot industrial building in Glendale”
  13. City of Glendale economic development news, checked 2026-11-09. “a 497,234-square-foot cross-dock speculative warehouse”
  14. A.R.S. 12-681, checked 2026-11-09. “means any action brought against a manufacturer or seller of a product for damages for bodily injury, death or property damage”
  15. A.R.S. 12-2506, checked 2026-11-09. “the liability of each defendant for damages is several only and is not joint”
  16. A.R.S. 12-683, checked 2026-11-09. “an alteration or modification of the product that was not reasonably foreseeable”
  17. A.R.S. 12-683, checked 2026-11-09. “conformed with the state of the art at the time the product was first sold”
  18. A.R.S. 12-689, checked 2026-11-09. “is not liable for exemplary or punitive damages if any of the following applies”
  19. A.R.S. 12-551, checked 2026-11-09. “more than twelve years after the product was first sold for use or consumption”
  20. Arizona Supreme Court, Cronin v. Sheldon (1999), checked 2026-11-09. “Hazine declared unconstitutional the same statute of repose that Bryant upheld”
  21. CPSC, checked 2026-11-09. “including appliances, toys, clothing, ATVs, and more”
  22. CPSC, checked 2026-11-09. “A company must report to the Commission within 24 hours of obtaining reportable information.”
  23. CPSC, checked 2026-11-09. “Recalls are the public announcement of a hazardous or defective product.”
  24. CPSC, checked 2026-11-09. “Fire - Use of the product may lead to a fire”
  25. A.R.S. 12-542, checked 2026-11-09. “there shall be commenced and prosecuted within two years after the cause of action accrues”
  26. A.R.S. 12-502, checked 2026-11-09. “the period of such disability shall not be deemed a portion of the period limited for commencement of the action”
  27. A.R.S. 12-821.01, checked 2026-11-09. “within one hundred eighty days after the cause of action accrues”
  28. CMS, checked 2026-11-09. “it must be repaid to Medicare when a settlement, judgment, award, or other payment is made”
  29. Arizona Department of Health Services, Designated Trauma Centers, checked 2026-11-08. “Banner Thunderbird Medical Center 5555 W. Thunderbird Rd, Glendale, AZ 85306 09/30/22 *09/26/26”
  30. Banner Health, Medical Records, checked 2026-11-08. “you can request your medical records from any Banner Health hospital, provider office, or urgent care location.”

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