Find a defective product lawyer in Tucson: keep the product, report it, ask who pays

Keep the product, the charger and the packaging, and do not use or repair them. Tucson Fire says a small number of lithium-ion batteries are defective and can catch fire. Arizona lets you sue a maker or seller for injury from a product, and the deadline follows the two-year injury statute.

Last checked November 9, 2026 · Official sources (21)

Defective product in Tucson? See if you are owed money.

$0 upfront. No fee unless you win.

Free to send, no obligation. A law firm that handles this type of case in your state reviews it. How this works

Road map of Tucson with West Congress Street marked, where the Arizona Attorney General's Tucson office is
Tucson Fire: stop using a battery that smells, swells or leaks. Map data © OpenStreetMap contributors.

What counts as a defective product claim in Arizona?

Any action against a maker or seller for injury from a product. That can mean a design that was unsafe, a part that failed or a missing warning.

Expect defenses. A maker may say the product was changed in a way it could not foresee, or that its design met the state of the art when first sold. A seller can often pass the cost back, because the maker must cover the seller in many cases.

What if a battery or e-scooter caught fire in Tucson?

Tucson Fire says a small number of lithium-ion batteries are defective and can catch fire. Stop using one that has an odor, a color change, too much heat, a change in shape, leaks or odd noises.

Arizona does not count electric stand-up scooters as motor vehicles, and they are not subject to the vehicle insurance provisions. So there may be no auto policy to claim on. The maker, seller or charger company may be the main target instead.

Where do you report an unsafe product in Tucson?

ProblemWhere to goNotes
A fireTucson Fire recordsFire report or car fire record by online form or [email protected]. Allow 30 business days.
A hazard other people may faceSaferProducts.govA public CPSC database of safety complaints
Deceptive sales of a productArizona Attorney General, Tucson office400 West Congress, South Building, Suite 315, (520) 628-6504
The company itselfIts own report to the CPSCA company must report within 24 hours of reportable information.

A recall is a public announcement of a hazardous or defective product. No recall does not mean no defect. The product and the records decide that.

What should you keep after a product injury in Tucson?

  1. Keep the product, its charger, the box, the manual and the receipt. Do not repair, clean or throw anything away.
  2. Photograph the product, the damage and any burn marks. Write down the model and serial numbers.
  3. Get the Tucson Fire report number and request the report in writing.
  4. Request your medical records. Banner uses MRO Patient Central.
  5. Do not sign anything from the maker, seller or an insurer before you talk to a lawyer.

Who pays after a defective product injury in Tucson?

  • The maker, whose product failed.
  • The seller or store, which the maker may have to cover.
  • Anyone who changed or repaired the product, if that caused the failure.
  • You, in part, if you used it against the warnings. Arizona lowers an award by your share of fault.

Each defendant in Arizona pays only its own percentage. Arizona's constitution bars caps on injury damages, though punitive damages can be limited when the product met government standards. None of this is a promise of any amount.

How long do you have to sue over a defective product in Tucson?

Generally 2 years. Arizona's old 12-year product cutoff was struck down, so a product older than that can still support a claim. The time does not run while a child is under 18.

Questions

Is my scooter or battery fire a defective product case?

It can be, but it depends on the product, how it was charged and what the evidence shows. Keep everything, including the charger.

Can I sue the store that sold it?

Yes, a claim can name a maker or seller. The maker must cover the seller in many cases.

Does a recall have to exist for me to have a claim?

No. A recall is a public announcement, but your claim rests on the product and the proof.

How do I get the fire report from Tucson Fire?

Use the online records request or email [email protected], and allow 30 business days.

Defective product in Tucson? See if you are owed money.

A free case review. $0 upfront. No fee unless you win.

See if I’m owed money

Sources (21)

  1. City of Tucson Fire Department, Lithium Ion Battery Safety, checked 2026-11-09. “Like any product, a small number of these batteries are defective which can also cause them to catch fire.”
  2. A.R.S. 12-681, checked 2026-11-09. “means any action brought against a manufacturer or seller of a product for damages for bodily injury, death or property damage”
  3. A.R.S. § 12-542, checked 2026-11-08. “within two years after the cause of action accrues”
  4. City of Tucson Fire Department, Lithium Ion Battery Safety, checked 2026-11-09. “Stop using the battery if you notice these problems: odor, change in color, too much heat, change in shape, leaking or odd noises.”
  5. A.R.S. 12-2506, checked 2026-11-09. “the liability of each defendant for damages is several only and is not joint”
  6. City of Tucson Fire Department, Request Fire Records, checked 2026-11-09. “Allow 30 business days to process your request.”
  7. Arizona Supreme Court, Cronin v. Sheldon (1999), checked 2026-11-09. “Hazine declared unconstitutional the same statute of repose that Bryant upheld”
  8. A.R.S. 12-683, checked 2026-11-09. “an alteration or modification of the product that was not reasonably foreseeable”
  9. A.R.S. 12-683, checked 2026-11-09. “conformed with the state of the art at the time the product was first sold”
  10. A.R.S. 12-684, checked 2026-11-09. “the manufacturer shall indemnify the seller for any judgment rendered against the seller”
  11. Arizona Revised Statutes 28-101, checked 2026-11-09. “an electric bicycle, an electric miniature scooter, an electric standup scooter or a motorized skateboard”
  12. Arizona Revised Statutes 28-819, checked 2026-11-09. “is not subject to the provisions of this title relating to certificates of title, registration, vehicle license tax, driver licenses or vehicle insurance”
  13. SaferProducts.gov, checked 2026-11-09. “SaferProducts.gov is the CPSC-owned website where the public can file and read safety-related complaints about consumer products”
  14. Arizona Attorney General, Contact Us, checked 2026-11-09. “Tucson Office 400 West Congress South Building, Suite 315 Tucson, AZ 85701-1367 (520) 628-6504”
  15. CPSC, checked 2026-11-09. “A company must report to the Commission within 24 hours of obtaining reportable information.”
  16. CPSC, checked 2026-11-09. “Recalls are the public announcement of a hazardous or defective product.”
  17. Banner Health, Patient Medical Records, checked 2026-11-08. “you can request your medical records from any Banner Health hospital, provider office, or urgent care location.”
  18. A.R.S. § 12-2505, checked 2026-11-08. “the claimant's action is not barred, but the full damages shall be reduced in proportion to the relative degree of the claimant's fault”
  19. Arizona Constitution, art. 18, sec. 6, checked 2026-11-09. “the amount recovered shall not be subject to any statutory limitation”
  20. A.R.S. 12-689, checked 2026-11-09. “is not liable for exemplary or punitive damages if any of the following applies”
  21. A.R.S. 12-502, checked 2026-11-09. “the period of such disability shall not be deemed a portion of the period limited for commencement of the action”

Editorial policy

See if I’m owed moneyNo fee unless you win
See if I’m owed money